F.A.Q

ORDER NOT ARRIVED


If your order didn't end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address.

If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at [email protected] noting your order number. We'll see what can be done.


DAMAGED ITEMS


The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within 7 days.


SHIPPING


All orders are subject to our 3 to 5 working day turnaround time before being shipped.


UK Shipping / Royal Mail 48- 2 to 5 days 


Europe Shipping / Royal Mail- 3 to 5 days 


USA Shipping / USPS- 3 to 5 days


Rest Of The World Shipping / Royal Mail- 7 to 10 days 


We do not take responsibility for customs fees.


(All above does not include any unforeseen delays)



RETURNS

If you’re not 100% happy with your order we are sorry to hear that please get in touch with us at [email protected] within 14 days and we'll let you know what your next steps are.


(We are unable to refund any cost of return postage)